We all want to get the most out of our LUX products. With high-quality devices and oil, proper care instructions need to be followed. Please read below and keep these instructions in mind to make sure you have a flawless LUX experience down to the very last drop.
Even while charging, keep the device propped upright. If you're carrying the LUX in your pocket, keep the mouthpiece upward as well. This simple trick can really help!
Keep the amount of inhales under 5 each time you use your LUX. It will need time to cool down. If you overheat the device, the oil can leak into the mouthpiece and clog.
It's very easy to lay your LUX down directly after using it, while chilling or relaxing. This can allow the heated(thinner) oil to leak inside the deice and clog up the mouthpiece as well.
This is one of the most common mistakes people make with disposables. DON'T TRY TO RIP IT HARD! Doing so will force oil through the injection holes and up into the mouthpiece. If you do happen to clog your device, see the next two steps for solutions:
The oil should heat up enough with plugging it in and should clear up when you quickly take small consecutive hits. This will ONLY work if your device is not fully charged. If your device is fully charged, the light will flash three times after unplugging your LUX.
You can take a heat gun or any hair dryer and turn it on low heat. Carefully warm up the clear window of your LUX on both sides, rotating the device. Then take small, fast, consecutive hits and your LUX should work again!
Any other questions or concerns, feel free to reach out!
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